Starbucks Sees Continued Sales Slump and Phases Out Pickup-Only Cafés

It will shutter 80–90 mobile-only locations to reinforce its service-first turnaround strategy.

Overview

Starbucks reported a 2% decline in global comparable-store sales in Q3 FY2025, marking its sixth straight quarter of declines.
Consolidated revenue of $9.5 billion beat Wall Street forecasts, but adjusted EPS of $0.50 fell short of the $0.65 estimate.
Comparable-store sales in China rose 2% and transactions climbed 6%, providing a rare growth area against wider drops.
The company plans to close 80–90 U.S. pickup-only cafés and allocate over $500 million to additional labor hours for peak-time staffing.
During the quarter Starbucks opened 308 net new stores, and it intends to renovate at least 1,000 North American outlets by end-2026 and pilot a low-cost “coffee house of the future” concept in 2026.