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Starbucks Probes Yucaipa Incident After Video Shows Refusal to Use 'Charlie Kirk' on Order

The company says customers may use the name under rules that target offensive terms, including political slogans.

Overview

  • A TikTok video recorded at a Yucaipa, California Starbucks shows a barista declining to write or print “Charlie Kirk,” calling it a political name.
  • Starbucks said there is no policy restricting customers from using Kirk’s name and reported it is working to understand what occurred at the store.
  • In a follow-up statement, the company explained most customers use their own names but that employees may ask for a different name if a customer offers a political slogan or offensive phrase.
  • Starbucks noted its point-of-sale system blocks certain explicit words, while the use of individual names like Charlie Kirk is permitted.
  • The clips drew online backlash and boycott calls, as supporters promoted Kirk’s reported favorite order—Mint Majesty tea with two honeys—and a Change.org petition sought to add it to menus.