Overview
- - A company severance summary shows coffeehouse leaders can receive eight weeks plus one week per completed year of service up to 26 weeks, with shift managers eligible for 120 hours of pay and assistant managers for 240 hours plus 40 hours per completed year up to 1,040 hours.
- - Hourly retail staff will receive fixed payouts: 60 hours of pay for baristas, 84 for shift supervisors, and 30 for café attendants.
- - Health benefits include coverage through the end of October and a lump-sum payment equal to three months of premiums to extend coverage via COBRA for three additional months.
- - Affected employees have 45 days to decide whether to sign a release to receive severance; most will be paid for scheduled shifts through October 5, with some markets paid through October 12, and accrued vacation is paid out in nine states under company rules.
- - The changes follow plans to close about 1% of North American stores—more than 100 locations—and cut 900 non‑retail roles, with an SEC filing estimating $1 billion in closure costs including about $150 million for separation benefits; one outlet has reported a higher closure count that has not been confirmed.