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Starbucks Apologizes as Viral Bear-Shaped Holiday Cup Sells Out and Resale Prices Soar

The company cites demand far beyond forecasts, offering no restock timeline.

Overview

  • The 20-ounce Glass Bearista Cold Cup, priced at $29.95 and sold in stores while supplies last, debuted Nov. 6 alongside Starbucks’ holiday menu and merchandise.
  • Many locations sold out within hours, with customers reporting minimal store allotments and alleging some staff bought cups before opening; some stores limited purchases to one per customer.
  • Resellers quickly listed the cup on eBay and Mercari, with common asking prices ranging roughly from $150 to as high as $500.
  • A dispute tied to the cup in Harris County, Texas led to a law-enforcement response, highlighting the intensity of the launch day rush.
  • Starbucks apologized, said it shipped more Bearista cups than most holiday items and promised more seasonal merchandise, while declining to provide a specific restock plan for the cup.