Overview

• An IT malfunction at Stansted Airport disrupted check-in, baggage handling, and security systems early on May 11, 2025.
• The issue, which began around 2:30 AM, was resolved by the morning, but delays and passenger disruptions persisted throughout the day.
• Engineers are investigating the cause, with early indications pointing to internet access issues or a possible power outage.
• Approximately 15,000 passengers typically depart from Stansted on a Sunday morning, highlighting the scale of the disruption.
• Passengers faced long queues, missed flights, and limited communication, with some opting to rebook flights from other airports.