SSA Shifts All Official Communications to X, Dropping Press Releases

The Social Security Administration's move to X aligns with broader federal reforms under DOGE, raising accessibility concerns for elderly citizens.

The Social Security Administration (SSA) has announced it will exclusively use X, formerly Twitter, for all official communications, discontinuing traditional press releases.
This decision is part of a larger federal restructuring initiative led by the Department of Government Efficiency (DOGE), an organization associated with Elon Musk.
Critics warn that the shift to X could leave elderly citizens, many of whom are less familiar with social media platforms, uninformed about critical updates.
Historically, the SSA has relied on press releases to communicate changes ranging from routine updates to significant service modifications, such as identity verification protocols.
The communication overhaul coincides with job cuts and operational changes across federal agencies, including plans to introduce a custom government chatbot.