Overview
- Spotify acknowledged the disruption on its Status account and later said the issue was resolved, directing remaining users to a community support thread.
- Reports surged shortly after 9:30 a.m. ET before declining, with nearly 36,000 incidents in the U.S. and more than 10,000 in the U.K. at the peak.
- Listeners reported login failures, persistent loading screens, app crashes, missing playlists, and playback blocked for non‑downloaded content.
- Mobile usage bore the brunt of the outage, with 80–87% of complaints tied to the app, while some users reported success via the web player.
- Spotify shares fell nearly 3% in morning trading, and outlets noted this was the third major outage reported for the service in 2025.