Overview
- The outage began Tuesday morning after about 9:30 a.m. ET when Downdetector showed a rapid surge of reports reaching into the tens of thousands.
- Spotify posted a brief acknowledgement on X saying it was aware of issues and was investigating but gave no technical details or arrival time for a fix.
- Most reports point to the mobile app as the main failure, with roughly 60–63% of complaints describing the app failing to load or showing a “something went wrong” error.
- Some users can still play downloaded tracks or use desktop or web clients as partial workarounds, but many cannot log in, search, or stream online music.
- The outage affects a service used by hundreds of millions of people worldwide and could prompt customer frustration and demands for compensation if the disruption continues.