Overview
- Reports of service trouble began around 11:00am EDT Wednesday and Downdetector recorded a rapid spike in user complaints within an hour.
- The majority of reports involved the Spotify Web player, with many users seeing a ‘Something went wrong’ error while others reported app malfunctions and stopped playback.
- Users in the United States, the UK and Europe, Canada, Australia and parts of Asia reported problems that affected both free and Premium accounts.
- As outlets covered the disruption, Spotify had not posted a detailed explanation and its official Spotify Status account on X was not flagging the outage.
- Downdetector and social posts are being used to track the incident in real time and users should check Spotify’s support channels for official updates and service-restoration notices.