Overview

• Flight SG-59 was held at Mumbai’s Chhatrapati Shivaji Maharaj International Airport for over 11 hours on July 13 after a technical issue delayed servicing and exceeded crew duty-time limits.
• Passengers staged a sit-in at Terminal 2, chanting slogans and demanding food, water and clearer updates from airline staff.
• Central Industrial Security Force officers and airport officials intervened to manage the demonstration and maintain order.
• A fresh crew was organised by early morning on July 13, allowing the flight to depart and land safely in Dubai later that day.
• SpiceJet issued formal apologies for the disruption, and airport authorities are reviewing protocols for passenger communication and care during extended delays.