Overview

• Downdetector recorded a surge of outage reports around 1:43 p.m. CT that exceeded 25,000.
• By about 2 p.m. CT, reports declined to roughly 17,000, indicating partial improvement.
• Spectrum confirmed an interruption in parts of Central and North Texas and said it is working to restore service.
• Customers shared localized complaints and app errors from cities including Dallas, Plano and Greenville.
• The company has not provided a cause for the disruption.