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Spanish Resort Defends 30-Minute Sunbed Rule After Viral TikTok Complaint

Towels left unused for more than 30 minutes are folded then stored at reception for safekeeping to maintain fair access for all guests.

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Overview

  • Jo and Martin’s TikTok clip has drawn over 235,000 views after they returned from a 30-minute break to find a warning card on their sunbeds.
  • Hotel staff place warning notices on unused loungers, wait at least 30 minutes and then collect towels to fold and store at reception.
  • Guests are advised to arrive by 6 am to secure loungers before early-morning queues fill the poolside area.
  • Similar sunbed allocation rules and conflicts have emerged this summer at resorts from Turkey to Majorca and Benidorm.
  • The hotel says the uniform enforcement of its 30-minute rule is designed to ensure fairness during peak times.