Overview

• Passengers impacted by train and flight disruptions are entitled to assistance, including meals, lodging, and ticket refunds or rebooking under EU regulations.
• Consumer organizations advise households to file claims with electricity distributors and retailers for appliance damage caused by voltage surges after power restoration.
• The legal classification of the blackout as force majeure remains unresolved, with implications for whether damages will be indemnified.
• Electricity distributors are required to apply minimal outage-based bill discounts, with compensation deferred until early 2026.
• Consumer groups are calling for a transparent investigation into the blackout’s cause to determine responsibility and potential liabilities.