Overview
- The Ministry of Equality and security forces activated protection protocols for users after a failure in the Cometa control platform early Tuesday.
- The incident was detected at 04:30 and stable operability was restored at 17:25, according to the ministry.
- A router generated recurrent errors in about 10% of messages, creating a system overload that disrupted normal monitoring.
- Emergency functions, including the panic button, call handling and Bluetooth proximity alerts, remained operational and users were notified.
- Minister Ana Redondo and the government’s gender-violence delegate engaged the UTE Vodafone-Securitas provider, formed a crisis committee, opened a technical investigation and faced renewed calls for the minister’s resignation.