Overview

• The Spanish government has introduced amendments requiring commercial and customer-service calls to use distinct numeric prefixes for identification.
• Telecom operators must block all non-consensual commercial calls that fail to use the specified numeric codes.
• Contracts resulting from unsolicited telemarketing calls will be declared legally null to prevent fraud and protect consumers.
• Companies will be required to renew user consent for marketing calls every two years, closing loopholes tied to outdated agreements.
• The amendment package, supported by PSOE and Sumar, is in advanced parliamentary review but awaits a final vote expected by year-end.