Southwest Airlines to Introduce Assigned Seating by 2026
The airline will also offer premium seating and maintain its free checked-bag policy amid a major transformation plan.
- Southwest Airlines will start selling assigned seats in late 2025, with implementation on flights beginning in early 2026.
- The new seating policy comes after research showed 80% of Southwest customers and 86% of potential customers prefer assigned seating.
- The airline will introduce premium seating with extra legroom, while also redesigning the interiors of its 800 aircraft.
- Southwest plans to maintain its 'Bags Fly Free' policy, allowing passengers to check up to two bags at no additional cost.
- The changes are part of a broader strategy to enhance customer experience and improve financial performance, despite pressure from activist investor Elliott Investment Management.