Overview
- Southwest Airlines will charge for checked luggage for the first time in its 54-year history, ending its iconic 'bags fly free' policy.
- The change applies to tickets purchased on or after May 28, with exceptions for top-tier loyalty members, Business Select ticket holders, and Southwest credit card users.
- The decision follows pressure from activist investor Elliott Investment Management to improve financial performance and align with industry practices.
- Southwest is also introducing a new basic economy fare and revising its frequent flyer program, including dynamic pricing for rewards and adjusted point earnings based on ticket price.
- These changes are part of broader cost-cutting measures, including layoffs, route reductions, and the retirement of long-standing executives, as the airline seeks to address rising expenses and declining competitiveness.