Southwest Airlines' 'Customer of Size' Policy Sparks Debate

The airline's policy of offering complimentary extra seats to larger passengers has drawn mixed reactions, amid calls for clearer guidelines across the industry.

Southwest Airlines is offering complimentary extra seats to passengers of size, a policy that has sparked mixed reactions online.
The policy allows passengers whose bodies 'encroach' past the armrest to request an extra seat or two at no additional cost.
Southwest's policy is not new, but has gained renewed attention due to a viral TikTok video.
Other airlines typically recommend plus-sized passengers to request a seatbelt extender, purchase an additional seat, or upgrade to a higher fare class for more personal space.
Plus-sized traveler and influencer, Jae’lynn Chaney, has launched a petition asking the Federal Aviation Administration to require all airlines to implement a clear and comprehensive customer-of-size policy.