Southwest Airlines Considers Ending Open Seating to Boost Revenue
CEO Bob Jordan reveals potential cabin reconfiguration plans following a disappointing first-quarter earnings report.
- Southwest Airlines is exploring changes to its single-class, open-seating arrangement as part of new revenue-driving initiatives.
- The consideration of assigned seating marks a significant shift from the airline's long-standing simple and user-friendly model.
- No final decisions have been made, but initial studies on potential cabin changes have produced 'interesting' results.
- Competitors like Delta and United have seen high revenue growth from premium seating, influencing Southwest's considerations.
- Southwest remains committed to no baggage fees, differentiating it from other U.S. carriers that charge for seat selection and baggage.