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Southwest Airlines Considers Ending Open Seating to Boost Revenue

CEO Bob Jordan reveals potential cabin reconfiguration plans following a disappointing first-quarter earnings report.

  • Southwest Airlines is exploring changes to its single-class, open-seating arrangement as part of new revenue-driving initiatives.
  • The consideration of assigned seating marks a significant shift from the airline's long-standing simple and user-friendly model.
  • No final decisions have been made, but initial studies on potential cabin changes have produced 'interesting' results.
  • Competitors like Delta and United have seen high revenue growth from premium seating, influencing Southwest's considerations.
  • Southwest remains committed to no baggage fees, differentiating it from other U.S. carriers that charge for seat selection and baggage.
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