Overview

• Users from Malaysia, Singapore and beyond are sending meals and supplies to Indonesian delivery riders through Grab and Gojek, leveraging cross-border tools like Grab’s 100+ Cities Delivery and new “treat a driver” options.
• A viral post by social media user @sighyam triggered how-to guides and hashtags that helped people switch app locations and direct orders to central drop-off points in cities such as Jakarta, Bandung, Yogyakarta and Makassar.
• Protests that began on Aug 25 over lawmakers’ increased allowances widened to policing and economic grievances, with at least six deaths reported and large street unrest easing after pledges to revoke perks and review police conduct.
• Gojek rider Affan Kurniawan, 21, was run over by a Police Mobile Brigade vehicle in Jakarta on Aug 28, and Grab rider Rusdamdiansyah (Dandi), 26, was beaten to death in Makassar on Aug 29, galvanizing public sympathy for riders.
• Grab CEO Anthony Tan visited Dandi’s family and offered assistance, GoTo said it compensated Affan’s family and its CEO visited, and President Prabowo Subianto also met Affan’s relatives as investigations and scrutiny continue.