Overview

• Sales will restart in eligible European markets on August 25, 2025, according to a formal notice on Sony’s website.
• Sony suspended sales on July 16 after identifying a fault that could cause power-offs, unexpected restarts, or difficulty powering on.
• The company says it changed manufacturing processes, identified affected units, issued software updates, and reached out to direct buyers.
• User reports had described devices failing to power on as well as random reboots and freezing prior to the suspension.
• Sony characterized its smartphone range as a very important business, while details on a broader relaunch outside eligible European markets remain unspecified.