Sony Faces Backlash Over 24-Hour PlayStation Network Outage

PlayStation Plus members receive five extra days as compensation, but users criticize Sony's lack of transparency and limited response.

The PlayStation Network was offline for over 24 hours, affecting online and even some single-player games, due to what Sony described as an 'operational issue.'
Sony offered five additional days of PlayStation Plus membership to compensate subscribers, but non-subscribers impacted by the outage received no compensation.
The outage disrupted key gaming events, including beta testing and promotions for games like Monster Hunter Wilds and Call of Duty.
Sony's vague explanation and limited communication during the outage have drawn criticism, with comparisons to the infamous 2011 PSN hack.
The incident highlights broader concerns about digital game ownership and reliance on online services, as many users were unable to access their purchased games.