Overview
- Sonos will open a US-only waitlist for its new AI assistant, Sonos 27voice, starting on Nov. 6, with enrollment limited and approval required for testers.
- The company says 27voice will handle natural-language music commands and general knowledge questions, letting users ask context-driven requests such as identifying an album by its cover or grouping speakers by room name.
- Sonos rolled several user-facing fixes in the Sonos 27 app, including Presets for one-tap music, the ability to reorder favourites, swipe-to-skip on Now Playing, and an iOS System Health view for troubleshooting.
- The early-access program is deliberately small and feedback-driven so Sonos can collect detailed tester reports before a broader, multilingual rollout planned for next year.
- These steps are part of Sonos’s effort to regain trust after a 2024 app redesign that removed features and caused reliability and accessibility problems, and the company plans expanded customization on the platform including support for up to 10 custom agents.