Sonos Lays Off 100 Employees Amid Ongoing App Issues

CEO Patrick Spence confirms layoffs as the company prioritizes fixing its troubled mobile app.

The layoffs represent 6% of Sonos' workforce, primarily affecting the marketing department.
Sonos is also closing some customer support offices, including one in Amsterdam.
CEO Patrick Spence acknowledges the app's problems and outlines a timeline for fixes stretching into October.
Two hardware launches have been delayed to focus on resolving app issues.
The app's redesign has caused significant customer dissatisfaction and operational challenges.