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Sonos Appoints Tom Conrad as Permanent CEO

His interim tenure included a company restructure followed by critical software updates that restored customer confidence.

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Tom Conrad Headshot

Overview

  • The board concluded a comprehensive leadership review and endorsed Conrad’s customer-first vision for Sonos’s next chapter.
  • Since January, Conrad led cost-cutting measures that trimmed about 200 positions and flattened the company’s hierarchy to boost agility.
  • He ended the long-standing Symfonisk collaboration with IKEA as part of a broader operational overhaul.
  • In March, Sonos under Conrad launched an initiative to resolve app complaints and released major updates for its Ace headphones and Arc soundbar.
  • Conrad, a Sonos board member since 2017 with prior roles at Quibi, Snap and Pandora, plans to accelerate AI-driven audio innovation.