Overview
- The Sonos mobile and Mac app disappeared from Apple’s iOS and Mac App Stores early Friday, with App Store links returning errors and searches showing no results.
- Sonos posted a status-page banner saying it has identified an App Store availability problem and is working on a solution, and the same page shows an outage affecting Sonos Account.
- Because the app is missing from the stores, users cannot download or update Sonos on iPhone or Mac and reporters found no current workaround.
- MacRumors first reported the disappearance and other outlets corroborated the outage while Sonos’ support notices remain the only official explanation as the company investigates.
- The incident comes after a troubled 2024 app redesign and ahead of a Bloomberg-reported major app overhaul planned earlier this year, raising fresh risks to user trust and support operations.