Sonos App Redesign Sparks User Backlash Over Missing Features

Sonos' ambitious update disappoints users with essential features missing, prompting widespread criticism and calls for improvements.

Sonos released a major update to its app, revamping the interface but omitting key functionalities like alarms and music library searches.
The redesign, intended to streamline user experience, instead led to user frustration evident in numerous online complaints and critical reviews.
Sonos acknowledges the issues, promising to reintroduce missing features and enhance app functionality in future updates.
Experts and users suggest that Sonos rushed the deployment, underestimating the impact of removing established features.
Despite the backlash, Sonos remains committed to refining the app, with plans to address user feedback and improve the overall experience.