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SonicWall Says Cloud Backup Breach Exposed Firewall Configurations for All Users

Customers are instructed to import new preference files, a step that may disrupt VPNs and TOTP.

Overview

  • The company revised its initial estimate that under 5% were affected, confirming all users of the cloud backup service had firewall backups accessed.
  • SonicWall warns the stolen files contain encrypted credentials and configuration details that could enable targeted attacks despite encryption.
  • Updated portal lists rank impacted firewalls as Active – High Priority, Active – Lower Priority, or Inactive to guide remediation.
  • Guidance calls for password resets and importing replacement preference files, which can break IPSec VPNs, TOTP bindings, and user access, so admins are urged to schedule maintenance windows.
  • SonicWall released assessment and remediation tools, is notifying customers, and says it is working with Mandiant and law enforcement on hardening and monitoring.