Overview
- Marriott terminated its licensing deal with Sonder on November 9, removed the company’s listings, and said the move followed Sonder’s default.
- Sonder announced an immediate wind-down and said it expects to file for Chapter 7 bankruptcy to liquidate its U.S. assets, with insolvency steps also planned abroad.
- Guests reported abrupt cancellations and orders to vacate with little notice, including accounts of belongings packed and left in hallways.
- Closure notices posted at properties direct travelers with reservations to Marriott Customer Care, and Marriott says it will contact customers who booked through its channels to minimize disruption.
- Sonder operated in more than three dozen cities worldwide and listed about 1,400 employees, leaving properties and workers facing immediate impacts from the shutdown.