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Sonder Files for Chapter 7 as Marriott Split Triggers Global Shutdown

Bankruptcy proceedings leave many prepaid guests to seek credit‑card chargebacks for refunds.

Overview

  • Sonder filed for Chapter 7 liquidation in Delaware, listing estimated assets and liabilities each between $1 billion and $10 billion.
  • Marriott terminated the licensing deal citing Sonder’s default and removed Sonder listings from Bonvoy channels, halting new bookings.
  • Guests reported abrupt cancellations and vacate orders, and Marriott’s updated guidance directs most affected travelers to contact their card issuers.
  • Employees described confusion and sudden layoffs; a memo signed by interim CEO Janice Sears said the company cannot offer severance.
  • Sears attributed the collapse to delayed, costly technology integration with Marriott that hurt revenue, as wind‑down actions extend to international markets such as Dubai.