Overview
- Sonder said it will liquidate its U.S. business under Chapter 7 and pursue insolvency proceedings in other countries as it winds down operations.
- Marriott ended the year‑old licensing agreement citing Sonder’s default and removed Sonder inventory from Bonvoy channels.
- Guests in multiple cities reported being told to vacate mid‑stay with little notice, and some lost access to rooms that relied on door codes.
- Marriott said it will assist customers who booked through its own platforms, while third‑party bookers are being directed to OTAs or card issuers for refunds.
- Sonder’s shutdown affects roughly 9,000 apartment‑style and boutique hotel units across about 40 cities, with on‑site staff reporting sudden job losses and limited communication.