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SolarWinds Releases Web Help Desk 2026.1 to Fix Critical RCE and Authentication Bypass Flaws

Public technical details plus WHD’s recent exploitation record make rapid patching urgent despite no current signs of attacks.

Overview

  • The update addresses six vulnerabilities, including four critical CVSS 9.8 issues enabling unauthenticated remote code execution or authentication bypass.
  • SolarWinds credits Jimi Sebree of Horizon3.ai and Piotr Bazydlo of watchTowr with discovering the flaws, which include unsafe deserialization and AjaxProxy weaknesses.
  • CVE-2025-40551 and CVE-2025-40553 allow unauthenticated RCE via deserialization, while CVE-2025-40552 and CVE-2025-40554 enable authentication bypass.
  • Two high‑severity issues were also fixed: a security control bypass (CVE-2025-40536) and hardcoded/static credentials tied to a default 'client' account (CVE-2025-40537).
  • SolarWinds urges customers to upgrade affected versions (12.8.8 Hotfix 1 and below) to v2026.1 immediately, noting WHD’s prior CVEs were quickly weaponized and flagged by CISA.