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Social Security Faces Delays and Exemptions in Controversial Overhaul

The Trump administration has postponed new in-person identity verification rules to April 14 and introduced exemptions for vulnerable groups, but staffing cuts and office closures continue to disrupt services.

A Social Security Administration (SSA) office in Washington, DC, March 26, 2025.
Senate Minority Leader Chuck Schumer (D-N.Y.) stands near a sign about the effects of proposed staffing cuts at the Social Security Administration as during a press conference at the U.S. Capitol March 25, 2025.
Demonstrators gather outside the Edward A. Garmatz United States District Courthouse in Baltimore on March 14, 2025, before a hearing regarding the Department of Government Efficiency's access to Social Security data.
The Social Security Administration recently announced significant changes to how it handles identity verification for individuals applying for benefits. 

Overview

  • The Social Security Administration delayed the implementation of new in-person identity verification policies to April 14 after public backlash and exempted applicants for SSDI, Medicare, and SSI from the requirement.
  • Critics argue that staff reductions of 7,000 employees and the planned closure of 26 offices have overwhelmed the system, leading to long wait times, website crashes, and service disruptions.
  • Elon Musk's Department of Government Efficiency claims the changes aim to reduce fraud, but critics highlight that Social Security fraud rates are minimal and warn of barriers for seniors and disabled individuals.
  • Advocacy groups, including AARP, and Democratic leaders have called for a full rollback of the policies, citing fears of privatization and disproportionate impacts on rural and vulnerable populations.
  • Acting SSA Commissioner Leland Dudek has faced criticism for chaotic policy rollouts, while Republicans express concern over voter backlash as the changes disproportionately affect Republican-leaning rural states.