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Social Media Overtakes TV as Leading News Source, AI Chatbots Rise Among Young Users

Despite stable trust levels, younger audiences are turning to AI chatbots for news

US media personality Joe Rogan stands for a benediction after President Donald Trump was sworn in as the 47th US President in the US Capitol Rotunda in Washington, DC, on January 20, 2025.     SAUL LOEB/Pool via REUTERS/File Photo
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Overview

  • 54% of Americans reported accessing news via social media and video platforms in a January–February survey, exceeding use of TV and online news sites.
  • Use of AI chatbots for news has risen to 7% overall and 15% among under-25s, driven by services such as ChatGPT, Google’s Gemini and Meta AI.
  • Influencers and online personalities like Joe Rogan are drawing significant audiences, sometimes exceeding the reach of traditional outlets on platforms such as YouTube and TikTok.
  • More than 70% of Americans express concern about distinguishing true from false information online, a level matched only by respondents in Africa.
  • Traditional news outlets remain the most cited sources on social media platforms even as news avoidance climbs among younger and regional audiences.