SmileDirectClub Shuts Down Global Operations Following Bankruptcy

Customers advised to seek local dental care as they continue to make payments, while the company's refund policy will be determined in the next steps of the bankruptcy process.

SmileDirectClub, the telehealth orthodontics company, has announced the immediate shutdown of its global operations, less than three months after filing for Chapter 11 bankruptcy.
Existing customers, some of whom may be in the middle of their teeth-straightening treatment, are advised to consult local dentist offices for continued care.
Customers who financed their SmileDirectClub plans are expected to continue making monthly payments, and refund eligibility will be determined in the next steps of the bankruptcy process.
The company, which had major retailers like Walmart and CVS carrying its products, was once valued at $8.9 billion after its 2019 IPO but never turned a profit.
SmileDirectClub faced criticism from medical groups and legal issues, including a lawsuit from the District of Columbia attorney general’s office accusing the company of stifling consumer criticism.