Slack Faces Backlash Over AI Training Using User Data Without Explicit Consent

Users express outrage over Slack's default opt-in policy for training AI models with private messages and files, demanding clearer privacy terms.

Slack has been using customer data, including private messages and files, to train AI models without explicit user consent.
Opting out of the data sharing requires an organization admin to email Slack, making the process cumbersome for individual users.
Critics highlight inconsistencies in Slack's privacy policies and call for immediate updates to clarify data usage practices.
Slack claims that data used for its AI tools does not train large language models (LLMs) and remains within secure infrastructure.
The controversy underscores growing concerns over data privacy as companies increasingly leverage user data for AI development.