Overview
- Downdetector recorded nearly 8,000 problem reports around 7am on Saturday after disruptions began shortly after 3am.
- About 79–80% of reports pointed to the core TV platform, with smaller shares tied to streaming and internet services.
- Sky instructed customers to restart the main Sky Q box before any mini boxes and to power-cycle Sky+ boxes for 30 seconds.
- Outage reports came from across the UK, including London, Birmingham, Manchester, Liverpool, Cardiff and Glasgow.
- Despite the company stating the issue was resolved, users continued reporting “no satellite signal” messages into Sunday.