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Sky Glass TVs and Stream Devices Suffer Major Outage

Users report widespread issues with devices not turning on, suspected to be caused by a faulty software update.

  • Hundreds of Sky Glass TV and Sky Stream users reported their devices failing to turn on starting Thursday evening.
  • Sky has acknowledged the issue and advised customers to manually restart their devices using a guide on its website.
  • Many customers expressed frustration over missing important broadcasts and the length of the outage.
  • The problems are believed to be linked to an automatic software update that was incorrectly applied.
  • Sky has not provided a timeline for when the issue will be fully resolved, but technical teams are working on a fix.
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