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Skims Advent Calendar Draws Backlash Over Low-Value Contents

The company has offered full refunds or store credit and agreed to cover return postage in response to customer complaints about value.

Overview

  • Skims sold a 12-window Advent calendar priced at $148 that customers say contains low-cost items such as hair ties, clips, keychains and small toys instead of higher-end accessories.
  • The controversy escalated after influencer Kyla Ryan and other creators posted unboxing videos that criticized the contents as cheap and compared them to leftover store stock.
  • Users on TikTok, X and Instagram widely mocked the calendar, with many calling it a scam or the worst Advent calendar they had seen, and several posts showing the items went viral.
  • Skims responded by contacting every purchaser and offering a full refund or store credit, and according to a buyer email screenshot the company will pay return shipping if customers choose to send the calendar back.
  • The product remains listed as sold out online, and the episode highlights how limited-edition seasonal items and influencer unboxings can quickly affect brand trust and sales for premium labels.