Overview

• Acting Transport Minister Jeffrey Siow told Parliament commuters will receive more precise, location-specific guidance during breakdowns, with information centralized on a single app and improved directional signage.
• He cautioned that zero disruptions is unrealistic, stressing efforts to minimize incidents and to better support passengers when faults occur.
• Official data put the network’s MKBF at about 1.7 million train‑km for the 12 months to August, above the 2017 target yet below recent peaks, with overall performance at a five-year low.
• The Rail Reliability Taskforce, chaired by LTA chief executive Ng Lang, is conducting joint audits, bringing forward renewals of power and signalling systems, and reviewing service-recovery processes, with final recommendations due by end‑2025.
• LTA will publish more operational data and international comparisons and continues to impose roughly four penalties a year for serious disruptions, after four incidents hit multiple lines over five days this month.