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Singapore Orders Meta to Curb Facebook Impersonation Scams by Sept. 30 Under Online Harms Law

Authorities are invoking the Online Criminal Harms Act for the first time to force stronger platform safeguards against a surge of scams using officials’ identities.

Overview

  • Police issued an implementation directive on Sept. 24 requiring Meta to deploy enhanced facial recognition in Singapore and to prioritize review of Singapore-origin user reports on Facebook to target impersonations of key government office holders.
  • Meta must comply by Sept. 30 or face fines up to S$1 million upon conviction, with additional penalties of up to S$100,000 per day for any continuing offense.
  • Officials say Facebook is the top channel for these scams, with about 2,000 offending ads and online monikers disrupted between June 2024 and June 2025.
  • Police statistics show 1,762 government-official impersonation cases in the first half of 2025 versus 589 a year earlier, with victims losing about S$126.5 million.
  • A Meta spokesperson said impersonation and deceptive ads violate its policies, that the company removes such content, uses specialized detection systems, and is working with law enforcement as Singapore considers similar requirements for other platforms.