Overview

• Singapore High Commissioner to India, Simon Wong, described his experience of drinking a ₹169 cup of chai in Gurugram as 'tasteless' on social media platform X.
• Wong's post included photos of the café’s interior and the kulhad (earthen cup) in which the tea was served, though he did not name the café directly.
• The post went viral, garnering hundreds of thousands of views and prompting a mix of reactions from users, including criticism of overpriced beverages and suggestions for authentic roadside chai options.
• Chaayos CEO Nitin Saluja publicly responded, inviting Wong for another cup of tea and highlighting the brand's commitment to customer satisfaction with a no-questions-asked replacement policy.
• Wong expressed gratitude for the response and the overwhelming number of invitations from locals to try homemade or street vendor chai, emphasizing the warmth and hospitality of Indian people.