Overview
- The London-based marketplace formally entered administration on 29 October after filing a notice of intention on 24 October, and its online shop has been taken offline.
- Quantuma has been appointed to run the process, with Andrew Watling and Duncan Beat named as joint administrators.
- Administrators say no further refunds can be made, orders have stopped, returns will not be processed, and customers are told not to send items back.
- Gift cards and vouchers will not be honoured, and shoppers who paid more than £100 by credit card are advised to seek repayments from their card provider under Section 75.
- SilkFred cites the cost-of-living squeeze, rising operating costs, and competition from overseas fast fashion as pressures behind the collapse.