Overview
- SilkFred entered administration on October 29 with Quantuma’s Andrew Watling and Duncan Beat appointed as joint administrators.
- The website has been taken offline, no further orders will be dispatched, and returns will not be processed, with shoppers told not to send items back.
- Quantuma is contacting the payment processor in an effort to refund undelivered orders where funds are still held, though this may not be possible in many cases.
- Customers owed money are classed as unsecured creditors, refunds from SilkFred will not be issued, and gift cards or store credit will not be honored.
- The online marketplace worked with around 500 independent brands, and the company cited cost-of-living pressures, rising costs and overseas fast-fashion competition in its collapse statement.