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SilkFred Collapses Into Administration as Administrators Confirm No Refunds

Customers are being directed to pursue credit or debit card protections after the marketplace shut its site and halted orders.

Overview

  • Quantuma’s Andrew Watling and Duncan Beat are acting as joint administrators after the company entered administration at the end of October.
  • The online platform has closed, no new orders will be sent, customers are told not to return items, and vouchers and gift cards are no longer accepted.
  • Administrators say there are insufficient funds for unsecured creditors, meaning customers and partner brands are unlikely to receive payments.
  • Shoppers may be able to claim under Section 75 for eligible credit card purchases or request a chargeback on debit card payments through their card provider.
  • SilkFred worked with about 500 independent fashion brands and was founded in 2011, with leaders publicly thanking customers, partners and staff as the collapse was confirmed.