Shopify Implements AI-First Hiring Policy to Streamline Workforce

New company directive requires teams to justify human hires by proving AI cannot perform the tasks, solidifying AI as a core operational strategy.

Shopify CEO Tobi Lütke announced that teams must demonstrate why AI cannot handle tasks before requesting new hires or additional resources.
AI proficiency is now a fundamental expectation for all Shopify employees, with usage integrated into performance and peer reviews.
The memo encourages employees to envision workflows as if AI agents were integral team members, fostering a shift in workplace operations.
Shopify continues to reduce its workforce, aligning with its AI-driven efficiency goals and recent layoffs across multiple divisions.
The policy highlights a broader industry trend of embedding AI into daily operations, emphasizing the need for continuous employee upskilling.