Overview
- Profeco and the Labor Secretariat were instructed to investigate and stop extra charges on platforms including Uber, Didi and Rappi labeled as adjustments for the new labor law.
- Users have posted receipts showing line items such as “ajuste al usuario por la ley laboral” and vague “otros cargos” added after the reform took effect.
- Sheinbaum said no new fee to customers is authorized under the reform and reiterated that deductions from workers’ direct salaries are not acceptable.
- Profeco chief César Iván Escalante Ruiz and Labor Secretary Marath Bolaños were directed to follow up on complaints and intervene with companies if irregularities are found.
- Uber previously raised fares by about 7% in July, saying the increase would cover reform costs, while the government maintains platforms have the capacity to absorb these contributions.