Overview

• District attorneys from Napa, Sonoma, San Francisco and Los Angeles counties sued Shein for allegedly failing to ship online orders within California’s 30-day deadline and neglecting refund and notification requirements.
• Under the agreement, Shein will pay $700,000—split between $600,000 in civil penalties and $100,000 in investigative costs—to settle the consumer protection claims.
• A court injunction prohibits Shein from making untrue or misleading statements about delivery timelines and enforces compliance with the state’s 30-day shipping law.
• The lawsuit targeted three Delaware-based companies tied to Shein’s U.S. operations for false advertising and unfair competition against retailers that comply with shipping rules.
• Shein has not admitted liability but says it fully cooperated with the investigation and updated its customer service and shipping practices to meet legal standards.