Overview

• Shoppers are entitled to one free return per order with additional returns incurring fees and have 30 days to return items or 24 hours to report damaged goods.
• Returns require logging into an account, selecting the order and item, specifying a reason, printing the return label and dropping the package at a designated local point.
• Customers can follow shipments via “My Orders” by clicking “follow” once marked shipped, with delivery expected in at least 20 days and options to verify stalled tracking with the courier or Shein support.
• Shein charges ARS 35,000 for shipping on orders below ARS 56,051 and waives fees for purchases above that threshold.
• Discount coupons can be gathered from promotional banners or icons and entered in the coupon field at checkout, with some offers applied automatically.