Overview
- Shein will pay $700,000 in civil penalties and investigative costs under a July 9 settlement with Napa, San Francisco, Sonoma and Los Angeles county district attorneys.
- The agreement includes a permanent injunction barring the fast-fashion retailer from making false or misleading statements about delivery times.
- Under California law companies must ship online orders within 30 days or provide a refund, replacement or written notice of delays, requirements Shein had failed to meet.
- The lawsuit targeted three Delaware-based entities tied to Shein’s U.S. operations for unfair competition and false advertising related to shipping claims.
- Shein said it cooperated with investigators, did not admit liability and has revised its shipping and customer-service practices to comply with state requirements.